Frequently Asked Questions

Our group tours exclude international air travel, though all meals, accommodation, activities and ground transportation are all inclusive. (plus a few complimentary add ons!) We offer flights as an additional service for private tours

We can offer visa and transit information if needed as an added paid service.

Travel insurance is not included in the group tour packages, however, we highly recommend you insure your trip. Use the link from our affiliate insurance provider for the best cover.

Each activity is curated in mind to be a holistic experience for ages 4 and above. Please carefully read the itinerary and use discretion to determine if this trip is suitable for you and any additional party. 

Why would you want to?! But in case you do, enquire about a private tour here where one of our agents will assist you in arranging a fully bespoke itinerary. Itinerary changes are not applicable for group tours.

Yes, deposits are refundable within 30 days of making the initial deposit and 14 days from the tour start date.

You can pay a 10% deposit to secure your place on any tour. The remaining balance will be strictly due 30 days before the tour commences. Inability to pay on time can result in cancelling your reservation. You will have the option to transfer the amount paid to another trip or receive a refund (subject to admin fees or fees paid towards the booking). All payments including deposits are made on our trusted third-party reservation platform Easol.

Masks are no longer mandatory in most destinations, however if you feel most comfortable wearing one during the tour you are most welcome to. We monitor the wellbeing of our staff and have mandated regular temperature checks to ensure they are healthy. Guides and drivers are also encouraged to sanitise as often as possible. Our vehicles are thoroughly sanitised prior to each activity and transfer—we’ll ensure each vehicle will be stocked with the necessary PPE for your disposal. 


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